CIM Professional Services

SERVICE  OFFERINGS

 

Corporate Performance Measurement:

  • Is there an opportunity to further improve organizational performance ?
  • Do you have challenges moving your strategy forward on action based results ?
  • Is there an opportunity to have a clearer understanding of current performance relative to strategy?
  • Would an indication of overall company performance based on key metrics and a drill down into operational causes be helpful ?

Tracking key indicators of company performance relative to strategy provides timely feedback at a glance.  This feedback highlights high impact areas to prompt actions focused on improving performance and driving behavioural change.  Linking associated metrics provides insight on cause-effect relationships.

CIM will work with stakeholders across the organization to understand company strategy and targets, key processes and performance drivers.  Based on this, a customised balanced scorecard and key metrics will be developed.  Performance scorecards can be developed at the organizational, departmental and program levels.  Assistance with target setting, data definition, accountabilities and implementation support can also be provided.

Sample Engagements:

  • Development of a performance measurement framework and key metrics for a Health Insurance organization
  • Development of a corporate performance measurement scorecard, multi-level indicators and a monitoring process for a Transport organization

 

 Contact us: 416-859-5655 | vdesai@cimservices.org                                                                      Return to main Service Offerings page

 Copyright 2011, CIM Professional Services Inc.