CIM Professional Services Inc

Testimonials 

Feedback from clients and business associates is noted below.  Further references available upon request
Eileen Holden, Vice President Human Resources, Tarion

"Viraj was referred to us by a former colleague when we were looking for assistance in assessing our organizational readiness for significant change implementation.  Viraj and her associate very quickly understood our needs and worked with us to assess our readiness at all levels of the organization including the Board.   They delivered a robust plan for a multi-year implementation initiative.  Viraj's partnership style fit our culture and employees at all levels were comfortable working with her.  We look forward to working with Viraj as we continue our change journey."  

Jennifer Hayes, Director, Ad Media & Partnership Marketing, Walmart

“Viraj assisted us on a time sensitive and complex project related to a Marketing process at Walmart.  I was impressed with how quickly she was able to jump right in.  She is able to swiftly assess when and what support is required.  Her sound business acumen enabled her to rapidly understand company-specific culture, needs and nuances to then take appropriate action.  She was able to influence and direct internal team members as well as external stakeholders to ensure project tasks were completed and goals met on a timely basis.  Her attention to detail, her process development experience, initiative, sound judgement and inter-personal skills were invaluable for a successful transition.  

All in all, having Viraj as our project manager for this assignment made my life a lot easier – I would not hesitate to recommend her for future projects !"

Randy Luyk, VP, Business Process Improvement, 407 ETR

“Viraj, A number of staff who attended the offsite have commented to me about you, so I thought it best to share it with you.  They are amazed at your ability to guide and facilitate people through the process while making it interesting and fun. Some even went as far to say that you’re the best person they’ve ever seen in that role.  I couldn’t agree more.  Thanks for doing such a great job with the session.” 

And then

“Beyond knowledge in her areas of expertise, I am impressed by Viraj’s ability to clearly understand issues, ask the right questions and facilitate agreement and decision-making.  She listens to all viewpoints, and solicits input from operational staff to senior Board Members using a variety of tools, and is able to manage diverse interests and conflict to negotiate sound solutions.  She is able to probe through insightful questions, challenge opinions respectfully and provide guidance.  Viraj has successfully gained the trust and confidence of the Senior Management Team at 407 ETR.   Given Viraj’s strong interpersonal, communications, and analytical skills combined with her strong business acumen and broad consulting experience I would not hesitate to recommend Viraj.” 

Aaron Panych, Instructional Designer and Curriculum Coordinator, Pacific Coast University for Workplace Health Sciences

"Viraj works for us as an instructor in our continuing education program where she teaches management and organizational skills.  She also co-developed a course on management skills for our bachelor program in disability management.  She is a true pleasure to work with and a very conscientious and effective collaborator.  I look forward to working more with Viraj in the future."  

Michael Dewson, PhD, Chair, Governance & Compensation Committee, Ontario Shores Centre for Mental Health Sciences

“Viraj has strong interpersonal skills and has developed good working relationships with other Board members.  She displays sound judgement and asks relevant questions which contribute to discussion for decision-making and which give rise to more generative dialogue.    She is open to the viewpoints and opinions of others and puts forward her opinions respectfully and constructively.  It is a pleasure working with Viraj.  Her strong communication skills, integrity, and diverse business and personal experiences are of value at the Board level.”   

Tim Arnold, President, Leaders for Leaders

“It is incredibly hard to bring together the right mix of content experts and facilitators to ensure a corporate session is productive, engaging, and fun.  In partnering with Viraj over the last five years on a number of challenging projects, I have found her to be an expert at this.  Her approach with management teams and ability to facilitate business content that aligns with training solutions at corporate events results in a seamless partnership that totally delivers.”

Alan Phelan, CEO, SourceDogg

“We were introduced to Viraj via Enterprise Ireland, the Irish State organisation that helps companies export. Viraj worked with us to find partners in Canada and we were very impressed with her work. Viraj is energetic, connected, personable and took a personal interest in helping to make our company a success. I highly recommend Viraj as a Consultant.”

Lori Brunton, Director of In-Store Marketing, Shoppers Drug Mart

“Thank you for all your help, you have been my anchor throughout the transition and words cannot express my gratitude for your help, insight, professionalism and above all friendship.”

Tony Kelly, Director, Expert Revenue Systems

“We engaged the services of Viraj through her company CIM Professional Services for a market entry research project to enter the Canadian market.  The resulting report back from CIM exceeded our expectations.  The report was presented in a clear, concise format with each sector broken down in sufficient detail for implementation.  XRS are delighted with the outcome of this project and we would have no hesitation recommending CIM Professional Services to anybody considering engaging their services.”

Ross O’Colmain, SVP, Enterprise Ireland,

“Enterprise Ireland is the Irish Government’s trade office in Toronto and we work with Irish companies who are seeking to do business in the Canadian market. Viraj has been instrumental in assisting companies gain market traction over the past three years, from strategic business development to putting together comprehensive market reports in a range of sectors from technology to cleantech and medical devices. She has worked with Irish companies in honing their market strategies and has made key introductions for them into her extensive network of contacts. She is very focused, enthusiastic and driven and her hard working ethic has delivered quality results for Irish companies in Canada.”

Vas Georgiou, Chief Administrative Officer, Infrastructure Ontario

“Viraj, Once again thanks for all of your help. The day was fantastic and the feedback from all was great. We achieved the outcomes that we all wanted and your guidance was key to our success.  David and the Senior Team were very positive on your facilitation, we all felt you were great in leading us to “own” and be “committed” to our Strategic Directions.Thanks again and we will keep in touch.”

Tony Day, Chief Human Resources & Information Technology Officer, Infrastructure Ontario

“Viraj, Thank you for the excellent work you did with our executive team. It provided us with the foundation we needed to build our going forward strategies. I look forward to working with you again in the future.”

Kathy Badali, Chief Operating Officer, Centric Health

“Thank you so much for the excellent work....your diligence and attention to detail is exemplary.”

Antonio De Santiago Perals, President and CEO, 407 ETR

“Viraj has provided consulting services to us on many projects over a number of years and has consistently exceeded our expectations.  Viraj’s insights, well-thought out suggestions, ability to engage 407 ETR teams at all levels and high quality of the final output initially caught my attention.  Since then she has worked closely with the Executive team on business planning and also at the operational level on process improvement and implementation projects.  I would not hesitate to recommend Viraj to other potential clients.”

Judy Geary, Vice President, Workplace Safety and Insurance Board

"Viraj is a highly capable and personable consultant. She completed two key program reviews for our organization that resulted in significant improvements. Her abilities to draw people out and to undertake analysis to understand root cause are exceptional. Her methods are robust, thorough and sound". 

Alex Resnick, CPA, CA. Retired CEO, The Catalytics Group Inc.

“I have known Viraj since the beginning of this Century.  I first met Viraj during my stint as a Partner at Deloitte. I had the opportunity to work with her and found her ability to bring a diverse group of individuals together amazing.  Since that time we have jointly pursued a variety of client opportunities and delivered a variety of solutions. Anyone fortunate enough to hire Viraj to guide their organisation through complex change will not be disappointed.”